Case Study
Tyler Reidy is the founder of a successful mentorship program that teaches clients how to run profitable Facebook and Google ad campaigns. He had already built an impressive business — coaching hundreds of clients — but was still heavily involved in the sales process, personally taking the majority of calls. Attempts to delegate sales in the past had failed, with underperforming hires who couldn’t meet expectations.
During our initial conversations with Tyler, it was clear his business had strong foundations, but he lacked the right systems to build a high-performing sales team. When we reviewed his past hiring and onboarding processes, we quickly identified the core issues:
Poor hiring pipeline – He was recruiting from unqualified, low-quality talent pools.
Lack of onboarding structure – New reps were thrown in without the context or confidence to succeed.
No sales training systems – Without structured coaching, reps couldn’t improve or hit KPIs.
We designed a full sales team revamp to get Tyler out of day-to-day selling and build a team that could grow his business without needing him on every call:
We tapped into our proprietary network of pre-vetted, trained sales professionals to find top-tier setters and closers uniquely suited to Tyler’s offer and clientele.
We created a comprehensive onboarding process that gave each new hire a clear understanding of Tyler’s services, audience, and internal systems — enabling them to perform from day one.
Our team led regular coaching sessions to ensure the sales reps consistently hit and exceeded KPIs. We monitored individual performance, identified bottlenecks, and addressed gaps in real-time to keep results trending up.
With the new sales team and systems in place:
- Tyler fully stepped back from handling the majority of sales calls
- His team began closing deals at a higher rate, with improved consistency
- He hit a record day of $86K in cash collected, all without being the one on the phone